Support
How to reach us
On a draft, ask in the app; for everything else, email us and a person answers — and the questions we hear most, answered below.
Talk to us
Email us and a person answers. Include the application name if your question is about one.
support@patentvibe.comAbout a specific draft
Use the comment and question tools built into the app, right on the draft — secure, tied to the exact version you are looking at, and the fastest way to an answer. We highly recommend it. Email works too: name the application and the version, and we answer against that exact version.
Who operates PatentVibe
JetUp Inc., a Delaware corporation doing business as PatentVibe
16192 Coastal Highway, Lewes, Delaware 19958
Delaware State File No. 4820151
Frequently asked
- What do I get?
- Deep Patent Discovery — the automated mining of patentable inventions from the material you provide — turns what you paste into a list of candidate inventions, each scored on six dimensions. For any candidate you choose to pursue, PatentVibe drafts a non-provisional US utility application — claims first, then a specification written against those claims — in a workspace where you can review every version, comment, and request changes. The abstract is drafted with them, and the full package exports as DOCX in the USPTO filing template with the drawings as USPTO-compliant PDF sheets.
- What can I give it?
- Pasted text — design notes, memos, README files, source code, whatever describes what you built — and your GitHub repositories: connect the PatentVibe GitHub App to one or more of your repositories (private repositories included) and discovery reads the code directly, at one pinned commit. The paste pad on the home page carries text straight into the wizard, and you can drop text files onto it.
- What does the $29.99 cover?
- One discovery over one chunk of your material. It is charged once per discovery, not per invention found. If the discovery finds no viable candidate, add more material within 7 days and we run it again at no charge.
- Is my material confidential?
- Your material is processed only by our own pipeline and the model providers we contract for it — never through consumer AI tools. It lives in your account, stored securely and encrypted in transit and at rest, and is deleted whenever you ask.
- Who reviews and signs the application?
- When we file for you, our contracted patent practitioner — a USPTO-registered agent or attorney — reviews the application independently according to the applicable laws, signs it and files it. If for any reason a filing you ordered cannot be completed, that order is refunded in full.
- Can I file it myself?
- Yes — or we file for you; the tier decides. Self-serve is for inventor-applicants domiciled in the United States or a US territory who file pro se in their own USPTO Patent Center account: after the final validation you download the filing kit — the three DOCX parts Patent Center accepts, the drawings PDF, the filled declaration(s) and, for micro entities, the certification forms, the application data sheet, a fee estimate and a step-by-step walkthrough — within 24 hours, and you file it and record the application number (eligibility is confirmed when you select the tier; the duty of disclosure is yours, and the kit says so). On the represented tiers a USPTO-registered practitioner files for you as your representative — a company as applicant must be represented, so companies choose a represented tier.
- Can I get the application examined faster (Track One)?
- Yes, on every tier. Track One (prioritized examination, 37 CFR 1.102(e)) asks the USPTO to examine ahead of the regular queue; the USPTO's stated aim is a final disposition within 12 months of prioritized status being granted, on average — an aim, not a promise. The request must be filed with the application, and the application may carry at most 4 independent and 30 total claims and no multiple dependent claim — on the self-serve tier the kit will not build with more and says why; on the represented tiers the practitioner confirms the limits before filing. The USPTO's two fees come to $933 for a micro entity, $1,866 for a small entity and $4,665 undiscounted. On the self-serve tier PatentVibe charges nothing: the kit carries the filled request and you pay those fees yourself in Patent Center. On the represented tiers Track One is a filing option at checkout — the same USPTO amount passed through at cost, never marked up — and the practitioner files the request with the application. You are asked when you choose a package; on the self-serve tier you can change the answer on the application's filing page until you record the filing, while on the represented tiers the answer — and its charge — is set at checkout.
- How many changes can I make to a draft?
- Unlimited changes, under a fair-use policy. A re-run of the drafting pipeline after your changes is an iteration, and the workspace shows your count. An unusually long iteration process may cause the system to pause and hand over to support.
- How do I reach a person?
- For anything about a specific draft, use the comment and question tools built into the app on that draft — secure, tied to the exact version, and the fastest way to an answer. Email support@patentvibe.com works too, and a person answers.