Legal
PatentVibe Privacy Policy
Last updated: August 28, 2026
This Privacy Policy explains how JetUp Inc., doing business as PatentVibe ("PatentVibe," "we," "us," or "our"), collects, uses, stores, protects, and discloses Personal Data when you interact with PatentVibe.
For purposes of this Privacy Policy, the "PatentVibe Service" or "Service" means PatentVibe's public websites, authenticated software platform, automated patent discovery and drafting technology, patent filing products, practitioner-assisted services, communications, support, and related products and services.
The controller responsible for processing described in this Privacy Policy, except where another role is expressly identified, is:
JetUp Inc. d/b/a PatentVibe 16192 Coastal Highway Lewes, Delaware 19958 United States Delaware State File No. 4820151
Privacy questions and requests may be sent to support@patentvibe.com.
1. Representative
We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the following regions:
- European Union (EU)
- United Kingdom (UK)
Prighter gives you an easy way to exercise your privacy-related rights, such as requests to access or erase Personal Data.
If you want to contact us via our representative, Prighter, or exercise your data subject rights, please visit:
https://app.prighter.com/portal/13511251474
You may also submit a privacy request directly through Prighter's DSR workflow:
https://app.prighter.com/dsr/13511251474
Our local representative entities include:
European Union Prighter EU Rep GmbH Schellinggasse 3/10 1010 Vienna Austria
United Kingdom Prighter Ltd 20 Mortlake High Street London SW14 8JN United Kingdom
PatentVibe's Article 27 certificate of representation is available at:
You may also contact PatentVibe directly at support@patentvibe.com.
2. Definitions
For purposes of this Privacy Policy:
"Public Website" means PatentVibe's publicly accessible websites and pages, including pages at patentvibe.com that do not require an authenticated account.
"PatentVibe Platform" or "Platform" means PatentVibe's authenticated software environment through which customers and authorized users access PatentVibe products and workflows.
"Patent Discovery" means PatentVibe's automated processing of material to identify, analyze, rank or evaluate potentially patentable inventions and potentially relevant prior art.
"Patent Project" means a customer workspace or matter relating to a particular Patent Discovery, invention, patent draft, patent filing, prosecution activity or other patent-related service.
"Patent Filing Package" means a product or order through which PatentVibe prepares patent-application documents or related filing materials and, depending on the purchased tier or add-on, may facilitate filing, practitioner review, professional representation or post-filing services.
"Customer Material" means information, text, documents, source code, drawings, technical information, invention disclosures, instructions, comments, communications and other content provided by or for a customer through the Service.
"Practitioner Provider" means a USPTO-registered patent attorney or patent agent, law firm, regulated professional-services entity, regulated PatentVibe affiliate, or other provider lawfully authorized to provide the relevant professional services.
"Organizational Customer" means a company, institution or other organization that purchases or administers the Service for one or more authorized users.
"Personal Data" means information relating to an identified or identifiable natural person and includes equivalent concepts such as "personal information" or "personal data" under applicable privacy laws.
3. Scope
This Privacy Policy applies to PatentVibe's processing of Personal Data through or in connection with the Service.
It may apply to:
- individual customers;
- users of Organizational Customer accounts;
- inventors and other people whose information appears in Patent Projects;
- people interacting with Practitioner Providers through PatentVibe;
- Public Website visitors;
- prospective customers;
- waitlist members;
- support contacts; and
- other people whose Personal Data PatentVibe processes in connection with the Service.
A Practitioner Provider may separately process information as part of a professional engagement and may have independent confidentiality, privilege, professional-responsibility, legal and recordkeeping obligations.
This Privacy Policy does not govern third-party websites or services that you independently access outside the PatentVibe Service.
4. Our Privacy Roles
PatentVibe's role under privacy law depends on why and on whose behalf Personal Data is processed.
4.1 PatentVibe as controller
PatentVibe generally acts as a controller, business or equivalent responsible entity when it determines the purposes and means of processing, including for:
- individual customer relationships;
- account administration;
- authentication;
- billing and payments;
- Public Website operation;
- PatentVibe's own security and fraud prevention;
- support administration;
- waitlists and marketing;
- legal and regulatory compliance;
- Service analytics;
- PatentVibe's business records; and
- other processing for which PatentVibe independently determines the purpose.
For an individual customer purchasing PatentVibe directly, PatentVibe generally acts as controller for Personal Data processed as part of that customer's Patent Project, except where another relationship or applicable law requires a different role.
4.2 PatentVibe as processor for Organizational Customers
Where an Organizational Customer submits Personal Data within Customer Material and determines why that Personal Data is processed, the Organizational Customer generally acts as controller and PatentVibe acts as processor or service provider.
PatentVibe processes that Personal Data on the Organizational Customer's documented instructions, including instructions contained in the applicable customer agreement and data-processing terms.
The Organizational Customer is responsible for determining that it has an appropriate legal basis for providing Personal Data to PatentVibe and for providing notices or obtaining consents required from affected individuals.
4.3 Practitioner Providers
Once a professional engagement is accepted, a Practitioner Provider may act as an independent controller for Personal Data it must process to:
- provide professional services;
- conduct conflicts checks;
- comply with professional obligations;
- comply with legal requirements; or
- maintain professional records.
PatentVibe may also process information on behalf of a Practitioner Provider when PatentVibe supplies communication, workflow, document, payment or technical infrastructure used for the engagement.
PatentVibe separately remains responsible for processing it undertakes for its own Platform administration, security, billing and legal obligations.
The actual legal relationship and applicable law control where they characterize a processing activity differently from this general description.
5. Personal Data We Collect
5.1 Account and identity information
We may collect:
- name;
- email address;
- organization name;
- organization membership;
- account role and permissions;
- authentication identifiers;
- password hashes where PatentVibe password authentication is used;
- login and session information;
- authentication information received from supported identity providers; and
- account-security information.
5.2 Customer Material
Customer Material may include:
- invention descriptions;
- product descriptions;
- software documentation;
- source code or source-code excerpts;
- technical specifications;
- system architecture information;
- research;
- drawings;
- diagrams;
- business information;
- communications;
- existing patent material;
- patent strategy;
- revision instructions;
- comments; and
- other confidential or unpublished information supplied for Patent Discovery, drafting, analysis, review, filing or other services.
PatentVibe recognizes that Customer Material may contain business-critical, unpublished and highly confidential information and treats it accordingly.
5.3 Patent Project and document records
We may collect or generate records concerning:
- Patent Discoveries;
- candidate inventions;
- automated scores and assessments;
- prior-art searches and results;
- Patent Projects;
- purchases and orders;
- generated documents;
- retained versions of patent drafts;
- changes between versions;
- users who created, requested, reviewed or approved a version;
- comments;
- approvals;
- requested changes;
- review status;
- workflow status;
- filing status; and
- audit records.
5.4 Patent filing information
Where applicable to a Patent Filing Package or other filing-related service, we may collect:
- inventor names;
- inventor residence or domicile information where relevant;
- applicant information;
- assignee information;
- correspondence information;
- entity status;
- filing eligibility information;
- signatures or signature status;
- declaration information;
- filing dates;
- patent application numbers;
- USPTO receipt information;
- government-fee information; and
- other information required for the applicable filing or professional review.
5.5 Practitioner and represented-service information
For represented services we may process:
- names of relevant individuals and organizations for conflicts checks;
- Practitioner Provider assignments;
- professional engagement status;
- communications with the Practitioner Provider;
- documents made available for professional review;
- practitioner comments and requested changes;
- approvals;
- professional-service fee information;
- filing instructions; and
- other records necessary to facilitate the professional engagement.
Communications and information exchange between you and a Practitioner Provider may take place through the PatentVibe Platform even where the Practitioner Provider is independently responsible for the professional representation.
5.6 Payment and transaction information
Payments are processed through Stripe.
PatentVibe may receive:
- transaction amount;
- payment status;
- billing information;
- payment-method type;
- transaction identifiers;
- refunds;
- promotional credits;
- discounts;
- tax information; and
- information necessary to allocate a combined payment among PatentVibe services, Practitioner Provider services and government fees.
PatentVibe generally does not receive or store full payment-card credentials handled directly by Stripe.
5.7 Usage, device and security information
We may collect:
- IP address;
- browser type;
- operating system;
- device information;
- session identifiers;
- dates and times of access;
- pages or Platform features used;
- actions taken within the Platform;
- performance measurements;
- error information;
- security events;
- authentication events;
- audit events;
- purchase and conversion events; and
- other technical information reasonably necessary to operate, understand and secure the Service.
5.8 Support information
If you contact PatentVibe or use support, we may collect:
- contact information;
- messages;
- files or screenshots you provide;
- account information;
- Patent Project information relevant to the issue;
- diagnostic information; and
- records of the support interaction.
5.9 Waitlist and marketing information
If you join a PatentVibe waitlist, we may collect:
- email address;
- optional name;
- date and time of consent;
- the Public Website page or campaign through which you joined; and
- communication, delivery and unsubscribe status.
5.10 Cookies and similar technologies
The Public Website and Platform may use cookies, browser storage and similar technologies as described in Section 21.
5.11 Public patent and technical information
PatentVibe may obtain information from publicly available sources, including:
- the USPTO;
- other patent offices;
- published patent applications;
- issued patents;
- patent prosecution records;
- scientific and technical publications;
- public legal records; and
- other publicly accessible technical sources.
These records may contain Personal Data such as:
- inventor names;
- applicant names;
- assignee information;
- practitioner names;
- correspondence information; and
- patent prosecution information.
PatentVibe may index, search, analyze and retain this information as part of its patent-search and discovery technology.
6. Sources of Personal Data
We may receive Personal Data:
- directly from you;
- from your Organizational Customer;
- from administrators or other authorized users in your organization;
- from other contributors to a Patent Project;
- from Practitioner Providers;
- from Google, Microsoft, AWS or another identity provider you choose to use;
- from Stripe;
- from support providers;
- from public patent offices and other public sources;
- from Service providers operating infrastructure for PatentVibe; and
- automatically from your browser, device or use of the Service.
Where Personal Data is obtained indirectly rather than directly from the affected individual, this Privacy Policy describes the relevant categories, sources and purposes of processing to the extent required by applicable law.
7. Sensitive and Special-Category Personal Data
PatentVibe is not designed to require unnecessary sensitive Personal Data.
Customer Material may nevertheless contain information treated as sensitive under applicable law, including health, genetic, biometric, financial, government-identification or other special-category information.
You should not submit sensitive Personal Data unless:
- it is reasonably necessary for the relevant Patent Project or Service;
- you are legally entitled to provide it; and
- any additional consent or legal condition required for its processing has been satisfied.
Where PatentVibe acts as processor, the Organizational Customer is responsible for determining the applicable legal basis and conditions for processing sensitive Personal Data.
Where PatentVibe acts as controller and an additional legal condition is required, PatentVibe will rely on an available lawful condition, obtain any required consent, limit the processing, or decline to process the information.
PatentVibe does not use sensitive Personal Data for targeted advertising.
8. Why We Process Personal Data and Our Legal Bases
Where the GDPR, UK GDPR or another law requiring a legal basis applies, PatentVibe relies on one or more of the following bases as appropriate.
| Purpose | Examples | Typical legal basis |
|---|---|---|
| Provide the Service | Accounts, Patent Discovery, drafting, Patent Projects, Patent Filing Packages and filing workflows | Performance of a contract or steps requested before entering a contract |
| Serve Organizational Customers | Organization accounts, user access and Customer Material | Customer instructions where PatentVibe is processor; contract administration and legitimate interests for PatentVibe's own processing |
| Facilitate represented services | Conflicts checks, practitioner assignment, document exchange and filing workflow | Contract, pre-contractual steps, legitimate interests and applicable legal or professional obligations |
| Process payments | Billing, refunds, Practitioner Provider fee allocation and government fees | Contract and legal obligations |
| Authenticate users | Password and federated authentication | Contract and legitimate interests in secure access |
| Provide support | Customer communications and troubleshooting | Contract and legitimate interests |
| Protect the Service | Security monitoring, fraud prevention and abuse detection | Legitimate interests and legal obligations |
| Maintain business records | Tax, accounting, contractual and compliance records | Legal obligations and legitimate interests |
| Improve PatentVibe | Quality evaluation, testing, debugging, workflow improvement and PatentVibe-controlled models | Legitimate interests where PatentVibe is controller; documented instructions where PatentVibe is processor; consent where required |
| Patent search and indexing | Public patent-office and technical records | Legitimate interests in providing patent-search and research services |
| Public Website analytics | Website usage and conversion measurement | Consent where required; otherwise legitimate interests where permitted |
| Marketing | Launch and promotional communications | Consent or another lawful basis where permitted |
| Protect legal rights | Disputes, fraud, regulatory matters and legal claims | Legitimate interests and legal obligations |
When PatentVibe relies on legitimate interests, those interests may include:
- operating and improving the Service;
- protecting the Service and customers;
- preventing fraud;
- maintaining reliable business operations;
- providing relevant services;
- improving PatentVibe technology;
- protecting confidential information and intellectual property; and
- establishing, exercising or defending legal rights.
PatentVibe considers whether those interests are overridden by the interests, rights and freedoms of affected individuals.
Where processing is based on consent, consent may be withdrawn at any time. Withdrawal does not affect the lawfulness of processing undertaken before withdrawal.
9. Information Required to Provide the Service
Some Personal Data is required to enter into or perform a contract or to satisfy filing, professional or legal requirements.
For example:
- an email address is required to maintain an account;
- payment information is required for a paid order;
- required patent filing information must be provided before filing can be completed;
- eligibility information may be required to determine whether a particular filing tier may lawfully be used; and
- conflicts-check information may be required before a Practitioner Provider can accept representation.
Fields that are not required may be identified as optional.
If required information is not provided, PatentVibe may be unable to create an account, complete a purchase, provide a particular product, assign a Practitioner Provider or complete a patent filing.
10. Customer Material, Artificial Intelligence and Service Improvement
PatentVibe relies extensively on artificial intelligence, machine learning, search technology, statistical methods, heuristics and automated software.
Customer Material may be processed to:
- perform Patent Discovery;
- identify possible inventions;
- search prior art;
- calculate scores and assessments;
- draft patent claims;
- draft specifications and abstracts;
- generate or prepare drawings;
- prepare filing materials;
- validate documents;
- identify possible inconsistencies or missing information;
- process requested changes;
- support practitioner review;
- facilitate filing;
- troubleshoot failed processing;
- investigate security or abuse;
- provide requested support;
- evaluate Service quality; and
- improve PatentVibe's technology, processes and models as permitted below.
10.1 PatentVibe-controlled models and technology
PatentVibe may use Customer Material internally to train, adapt, evaluate, test or improve models, software, workflows and other technology controlled by PatentVibe where permitted by the applicable customer agreement and law.
Because this Privacy Policy concerns Personal Data specifically, additional restrictions apply where Customer Material contains Personal Data.
Where PatentVibe acts as controller, PatentVibe may process Personal Data for Service improvement where it has an appropriate legal basis, including legitimate interests where those interests are not overridden by the individual's rights and freedoms. Where consent is required by law, PatentVibe will obtain consent before that processing.
Where PatentVibe acts as processor for an Organizational Customer, identifiable Personal Data contained in Customer Material will be used for independent PatentVibe model training or other PatentVibe improvement purposes only where that processing is within the Organizational Customer's documented instructions or another lawful arrangement expressly permits the processing.
PatentVibe may use information that has been rendered anonymous so that it is no longer Personal Data for analytics, research, testing, benchmarking and improvement.
10.2 No cross-customer use or disclosure
PatentVibe does not make one customer's Customer Material available to another customer.
PatentVibe does not use one customer's unpublished Customer Material as direct search context, reference material or Patent Project input for another customer.
Permission to improve PatentVibe-controlled models or technology does not give another customer access to the source Customer Material.
PatentVibe will not intentionally disclose one customer's confidential invention information through another customer's output.
10.3 Third-party model providers
PatentVibe uses third-party language-model providers under commercial or API arrangements designed so that Customer Material submitted through PatentVibe is not used to train the provider's general models.
PatentVibe will not voluntarily opt Customer Material into a third-party provider's general model-training program.
This restriction does not prohibit PatentVibe from improving PatentVibe-controlled technology as described above.
11. Third-Party AI Providers
PatentVibe may use commercial or API services from providers including:
- OpenAI;
- Anthropic; and
- Google.
PatentVibe uses business, paid or API configurations rather than employee consumer-chat accounts for production processing of Customer Material.
Third-party AI providers may temporarily retain or otherwise process prompts, outputs and related technical information in accordance with their applicable commercial terms, API terms, security requirements, abuse-prevention processes and legal obligations.
Provider-specific retention periods may differ by provider, product, configuration and legal requirement and may change over time.
PatentVibe therefore does not promise a single universal maximum retention period applicable to every third-party AI provider.
Where commercially and technically appropriate, PatentVibe may use reduced-retention or zero-data-retention configurations.
12. Information Entered Before Sign-In
PatentVibe may allow you to enter Patent Discovery material on the Public Website before signing in.
Where this feature is used, PatentVibe is designed to transfer that text to the PatentVibe Platform through the URL
fragment, meaning the portion of a browser address following the # character.
Browsers ordinarily do not transmit a URL fragment to the web server as part of an HTTP request.
Until you proceed into the authenticated Platform:
- the text is intended to remain in your browser;
- it may be stored temporarily in browser session storage;
- PatentVibe does not intentionally transmit the text to its server;
- the Platform removes the text from the address bar after capturing it; and
- session storage is ordinarily discarded when the browser tab or session closes.
Where browser session storage is unavailable, the text may temporarily remain in the address-bar fragment so a reload can retry the transfer.
Once you intentionally submit the material into the authenticated Service, the ordinary Customer Material provisions of this Privacy Policy apply.
13. Practitioner Providers and Professional Records
JetUp Inc. is not presently a law firm or patent practice.
For represented Patent Filing Packages or other professional-service products, PatentVibe may facilitate access to a Practitioner Provider.
Before representation begins, relevant information may be supplied to a proposed Practitioner Provider for:
- conflicts checking;
- eligibility review;
- engagement acceptance;
- scope determination; and
- other professional requirements.
Once an engagement is accepted, communications, documents, requested changes, approvals and other information exchanged between you and the Practitioner Provider may continue to pass through the PatentVibe Platform at patentvibe.com.
PatentVibe may therefore remain the technical and administrative communication interface even though the Practitioner Provider is independently responsible for professional representation and professional judgment.
The Practitioner Provider may maintain a separate professional file and may be independently required or permitted to retain that file.
Closing a PatentVibe account or requesting deletion from PatentVibe does not require a Practitioner Provider to delete information that applicable professional rules or law require or permit the Practitioner Provider to retain.
Whether particular communications are protected by attorney-client privilege, patent-agent privilege, work-product protection or another professional protection is determined by applicable law and the circumstances of the professional relationship.
14. Who May Access or Receive Personal Data
PatentVibe may disclose or provide access to Personal Data as described below.
14.1 Authorized members of your organization
Authorized members of an Organizational Customer may access information according to their roles and permissions.
14.2 PatentVibe personnel and contractors
Authorized PatentVibe personnel and contractors may access information when reasonably necessary to:
- operate the Service;
- provide support;
- investigate failures;
- maintain security;
- validate processing;
- prevent fraud or abuse;
- comply with law; or
- perform other authorized operational activities.
PatentVibe may log security-relevant administrative access and the reason or context for that access.
14.3 Practitioner Providers
Information necessary for conflicts checks, professional review, representation, filing or other purchased professional services may be disclosed to the applicable Practitioner Provider.
14.4 Service providers and subprocessors
PatentVibe uses infrastructure, AI, identity, payment, email, support and other providers described in Section 15.
14.5 Business transactions
Information may be disclosed in connection with a bona fide financing, investment, merger, acquisition, corporate restructuring, sale of assets or similar transaction, subject to appropriate confidentiality and applicable law.
14.6 Government, regulatory and legal recipients
PatentVibe may disclose information where reasonably necessary to:
- comply with valid legal process;
- comply with law or regulation;
- make an authorized USPTO filing;
- satisfy professional or regulatory requirements;
- investigate fraud;
- protect security;
- enforce agreements; or
- establish, exercise or defend legal claims.
Where legally permitted and appropriate, PatentVibe will seek to limit disclosure to information reasonably necessary for the applicable purpose.
15. Service Providers and Subprocessors
PatentVibe currently uses or expects to use providers including:
| Provider | Purpose |
|---|---|
| Amazon Web Services (AWS) | Hosting, compute, databases, storage, infrastructure and authentication |
| OpenAI | AI and language-model processing |
| Anthropic | AI and language-model processing |
| AI processing, authentication and Public Website analytics | |
| Microsoft | Authentication |
| Stripe | Payment processing |
| Resend | Transactional and marketing email |
| LastBot | Customer-support services |
| Prighter Group and its local partners | EU/UK privacy representation and applicable EU regulatory representation |
Google's Public Website analytics services are not intended to receive Customer Material, patent drafts or authenticated Patent Project content.
PatentVibe may add or replace operational providers, including security or error-monitoring providers, as the Service evolves.
PatentVibe may maintain a more detailed current subprocessor list separately from this Privacy Policy.
Where PatentVibe acts as processor and applicable law or the applicable data-processing agreement requires notice of a new subprocessor, PatentVibe will provide the required notice and any applicable opportunity to object.
16. Retention and Deletion
PatentVibe retains Personal Data only for as long as reasonably necessary for the applicable purpose, taking account of contractual, legal, professional, security and operational requirements.
16.1 Account information
Ordinary account information is retained while the account or organization remains active.
Following account or organization closure, information not required for another permitted purpose is ordinarily scheduled for deletion within 30 days.
16.2 Customer Material and Patent Projects
Customer Material and Patent Project records are generally retained while the applicable organization or account remains active.
Following a valid deletion request or organization closure, ordinary Customer Material is generally scheduled for deletion within 30 days, subject to information that must or may reasonably be retained for:
- professional records;
- filed patent records;
- legal holds;
- security or fraud investigation;
- transaction records;
- legal claims; or
- another legally permitted or required purpose.
16.3 Security and audit records
Security and audit logs are generally retained for approximately 12 months but may be retained longer where reasonably necessary for an incident, fraud investigation, dispute, security matter or legal requirement.
16.4 Payment, tax and accounting records
Payment, tax, accounting and transaction records are retained for periods required by applicable financial, tax and corporate laws and for legitimate recordkeeping purposes.
16.5 Practitioner Provider records
Practitioner Provider records may be retained according to applicable professional, ethical and legal requirements independently of PatentVibe's ordinary deletion schedule.
16.6 Waitlist and marketing information
Waitlist information is retained until:
- you request deletion;
- you unsubscribe;
- the purpose for which the waitlist was established ends; or
- PatentVibe no longer reasonably needs the information for the requested communication.
PatentVibe may retain a minimal suppression record where necessary to ensure an unsubscribe request continues to be honored.
16.7 Public patent information
Information originating from public patent or technical records may be retained while it remains publicly available and reasonably relevant to PatentVibe's patent-search, research, historical or analytical functions.
16.8 Cookies and analytics information
Retention periods for browser technologies are disclosed through PatentVibe's Cookie Settings or consent interface where reasonably practicable.
16.9 Backups
Deleted information may remain temporarily in protected backups after deletion from active systems.
Backup retention depends on the relevant backup type, security requirements, recovery objectives and backup-rotation lifecycle.
PatentVibe does not promise a fixed maximum period applicable to every backup.
Information retained only in backups is not ordinarily restored to active use except where reasonably necessary for disaster recovery, security, legal requirements or system restoration and will be deleted or overwritten through PatentVibe's ordinary backup lifecycle.
17. Security
PatentVibe uses technical and organizational measures designed to protect Personal Data and Customer Material against unauthorized access, alteration, disclosure, destruction or loss.
Depending on the system and risk, measures may include:
- encryption in transit;
- encryption at rest;
- authentication controls;
- role-based authorization;
- least-privilege access;
- organization-level data scoping;
- administrative-access controls;
- security and audit logging;
- backup and recovery procedures;
- infrastructure monitoring;
- application-security controls;
- software-development controls; and
- incident-response procedures.
Production Customer Material is processed through infrastructure operated or contracted for PatentVibe rather than through employee consumer-chat accounts.
Administrative access to production information is restricted through controlled operational access.
No internet-connected service can guarantee absolute security.
If PatentVibe becomes aware of a Personal Data breach requiring notification, PatentVibe will provide legally required notices and, where PatentVibe acts as processor, will provide required notification to the affected Organizational Customer.
18. International Processing and Transfers
PatentVibe is based in the United States.
PatentVibe and its service providers may process Personal Data in the United States and other countries where relevant providers operate.
Those jurisdictions may provide different levels of privacy protection from the jurisdiction where the individual resides.
Where the GDPR, UK GDPR or another applicable law requires safeguards for an international transfer, PatentVibe will use an available lawful transfer mechanism, which may include:
- an adequacy decision;
- the European Commission Standard Contractual Clauses;
- the UK International Data Transfer Agreement or UK Addendum;
- another legally recognized transfer framework; or
- another transfer mechanism permitted by applicable law.
Where an Organizational Customer transfers EEA Personal Data to PatentVibe as processor and Standard Contractual Clauses are required, PatentVibe's applicable data-processing terms incorporate the appropriate module.
You may contact support@patentvibe.com to request information about safeguards applicable to a transfer of your Personal Data.
19. European and United Kingdom Privacy Rights
Where the GDPR or UK GDPR applies, you may have the right, subject to applicable conditions and exceptions, to:
- obtain confirmation whether PatentVibe processes your Personal Data;
- access your Personal Data;
- correct inaccurate or incomplete Personal Data;
- request deletion;
- restrict processing;
- receive eligible Personal Data in a structured, commonly used and machine-readable format;
- request portability of eligible Personal Data;
- object to processing based on legitimate interests;
- object at any time to direct marketing;
- withdraw consent where processing is based on consent;
- obtain information about qualifying automated decision-making; and
- lodge a complaint with a competent data-protection supervisory authority.
If you object to processing based on legitimate interests, PatentVibe will cease that processing unless PatentVibe establishes legally sufficient grounds to continue or the processing is required for the establishment, exercise or defense of legal claims.
Withdrawal of consent applies prospectively and does not affect the lawfulness of processing carried out before withdrawal.
You may generally lodge a complaint with the supervisory authority in the country where you habitually reside or work or where you believe a data-protection violation occurred.
Exercise your data subject rights under GDPR
We provide you with an easy way to submit privacy-related requests, including requests to access or erase your Personal Data.
If you want to exercise your data subject rights, please visit our Trust Center:
https://app.prighter.com/portal/13511251474
You may also use the direct DSR workflow:
https://app.prighter.com/dsr/13511251474
You may alternatively contact PatentVibe directly at support@patentvibe.com.
PatentVibe may request information reasonably necessary to verify your identity and authority.
Where PatentVibe acts only as processor for an Organizational Customer, PatentVibe may direct your request to that Organizational Customer or assist the Organizational Customer in responding.
20. Automated Processing and AI-Based Assessments
PatentVibe uses automated processing extensively for patent-related analysis.
This may include:
- identifying potentially patentable inventions;
- scoring patent candidates;
- evaluating prior art;
- generating patentability-related assessments;
- determining whether factual information supplied by the customer satisfies product eligibility criteria;
- drafting patent documents; and
- validating filing information.
PatentVibe's patent-related scores, assessments and recommendations are informational outputs and do not themselves determine an individual's legal rights.
PatentVibe does not currently intend to make decisions based solely on automated processing that produce legal effects concerning an individual or similarly significant effects within the meaning of GDPR Article 22.
Product eligibility may be screened automatically using factual answers supplied by the customer and applicable product or legal rules.
If you believe an automated eligibility determination is incorrect, you may contact PatentVibe for review.
On represented services, the Practitioner Provider independently exercises professional judgment.
If PatentVibe introduces automated decision-making subject to additional legal safeguards, PatentVibe will provide the information and rights required by applicable law.
21. Cookies, Browser Storage and Similar Technologies
PatentVibe uses cookies, browser local storage and similar technologies on the Public Website and PatentVibe Platform.
For purposes of this Privacy Policy, "Cookies and Similar Technologies" includes cookies, local storage and comparable mechanisms that store information on or access information from a browser or device.
21.1 Strictly necessary technologies
PatentVibe may use technologies necessary to:
- authenticate users;
- maintain sessions;
- protect security;
- prevent fraud;
- route requests;
- remember privacy choices;
- operate checkout; and
- provide functionality specifically requested by the user.
Where applicable law permits, strictly necessary technologies may be used without consent because the requested Service cannot reasonably operate without them.
21.2 Functional and preference technologies
PatentVibe may use technologies that remember settings or improve functionality.
Where applicable law requires consent, these technologies will not be activated until the required consent has been provided.
21.3 First-party measurement
PatentVibe may use first-party measurement on the Public Website, including cookieless measurement.
This may use a random browser identifier stored in local storage and transmitted to PatentVibe to measure matters such as:
- visits;
- navigation;
- usage;
- conversions; and
- Public Website performance.
Persistent browser identifiers may constitute regulated device-access technology or Personal Data even where traditional cookies are not used.
PatentVibe therefore treats non-essential first-party measurement as analytics requiring consent where applicable law requires such consent.
21.4 Google Analytics
PatentVibe may use Google Analytics or related Google measurement services on the Public Website only.
Google public-site analytics are not intended to receive:
- Customer Material;
- invention disclosures;
- patent drafts;
- authenticated Patent Project content; or
- substantive information processed inside the PatentVibe Platform.
PatentVibe uses Public Website analytics for measurement and Service improvement rather than to use Customer Material for behavioral advertising.
Where prior consent is required, Google Analytics will not be intentionally activated until the required analytics consent has been given.
21.5 Advertising technologies
PatentVibe does not use Customer Material for third-party behavioral or cross-context advertising.
PatentVibe does not place third-party advertising technologies inside Patent Projects.
If PatentVibe later introduces targeted advertising or cross-site marketing technologies on the Public Website, PatentVibe will update its disclosures and implement applicable consent and opt-out controls before using those technologies where required.
21.6 Cookie consent
Where applicable law requires prior consent for non-essential Cookies and Similar Technologies, PatentVibe will provide a consent interface that allows users to:
- accept applicable non-essential technologies;
- reject applicable non-essential technologies; or
- select among available categories.
Technologies requiring prior consent will not be intentionally activated before that consent is obtained.
Rejecting non-essential technologies will not prevent access to core PatentVibe functionality.
PatentVibe may store a strictly necessary record of your privacy preference so the choice can be remembered.
21.7 Changing or withdrawing consent
You may change or withdraw applicable choices through Cookie Settings or Your Privacy Choices available through the PatentVibe website.
Withdrawal applies prospectively.
Browser controls may also be used to delete or block cookies and stored website information.
21.8 Global Privacy Control
Where applicable U.S. privacy law requires recognition of a valid universal opt-out mechanism, PatentVibe will process legally recognized signals, including Global Privacy Control (GPC), as an opt-out from covered:
- sale of Personal Data;
- sharing for cross-context behavioral advertising; or
- targeted advertising.
PatentVibe does not currently sell Customer Material or use Customer Material for targeted advertising.
A GPC signal does not disable technologies strictly necessary to provide the Service.
21.9 Current cookie details
PatentVibe's Cookie Settings or consent interface may provide current information regarding Cookies and Similar Technologies in use, including:
- category;
- provider;
- purpose; and
- duration or retention characteristics.
Because technologies may change more frequently than this Privacy Policy, those settings may be updated without revising the "Last updated" date where the underlying privacy practice has not materially changed.
22. U.S. State Privacy Rights
Depending on your state of residence and whether an applicable state privacy law applies to PatentVibe, you may have rights to:
- confirm whether PatentVibe processes your Personal Data;
- access Personal Data;
- correct inaccurate Personal Data;
- request deletion;
- obtain a portable copy of eligible Personal Data;
- opt out of sale of Personal Data;
- opt out of targeted advertising;
- opt out of certain profiling;
- limit certain uses of sensitive Personal Data;
- use an authorized agent;
- appeal a denied privacy request; and
- receive service without unlawful discrimination for exercising privacy rights.
PatentVibe will honor these rights where legally applicable and may voluntarily honor appropriate requests even where a particular privacy statute does not apply.
Requests may be made through:
https://app.prighter.com/portal/13511251474
Where applicable law provides an appeal right, you may appeal a decision by replying to PatentVibe's response or contacting support and stating that you wish to appeal the privacy decision.
23. California Privacy Notice
This Section supplements the remainder of this Privacy Policy for California residents.
Depending on how you interact with PatentVibe, PatentVibe may collect the following categories of Personal Information recognized by California law:
- identifiers;
- customer-record information;
- commercial information;
- internet or electronic-network activity;
- professional or employment-related information included in Customer Material;
- sensitive Personal Information where voluntarily supplied or required for the Service;
- communications and content supplied to PatentVibe;
- inferences generated by PatentVibe's analytical systems; and
- other Personal Information voluntarily included in Customer Material.
These categories are collected from the sources and for the purposes described elsewhere in this Privacy Policy.
PatentVibe may disclose relevant categories to service providers, contractors, Practitioner Providers and other recipients described in this Privacy Policy for legitimate business purposes.
PatentVibe does not sell Customer Material.
PatentVibe does not use Customer Material for cross-context behavioral advertising.
PatentVibe does not currently use Public Website information for PatentVibe cross-context behavioral advertising.
If PatentVibe later engages in conduct that constitutes a "sale" or "sharing" under applicable California law, PatentVibe will provide the legally required opt-out mechanism and honor applicable Global Privacy Control signals.
California residents may have rights to:
- know;
- access;
- correct;
- delete;
- obtain information concerning collection and disclosure;
- opt out of sale or sharing;
- limit certain uses of sensitive Personal Information; and
- use an authorized agent.
PatentVibe will not unlawfully discriminate against you for exercising a California privacy right.
24. Marketing and Email
PatentVibe sends transactional communications necessary to operate the Service, which may include:
- account confirmations;
- authentication and security messages;
- purchase confirmations;
- Patent Discovery results;
- drafting status;
- requested-action notices;
- practitioner-workflow notices;
- filing steps;
- payment and refund information; and
- other operational communications.
Transactional communications are not marketing messages and may continue even if you opt out of marketing.
PatentVibe may also provide optional lifecycle reminders. Where optional, an appropriate unsubscribe or preference mechanism will be provided.
PatentVibe sends marketing communications where it has the recipient's consent or another lawful basis permitted by applicable law.
Marketing messages include an unsubscribe mechanism.
If you join a waitlist, your information is used for PatentVibe launch or availability communications consistent with the choice you made when joining.
25. Public Patent Information and Indirect Notice
PatentVibe's search and discovery technology may process substantial quantities of information obtained from public patent and technical records.
PatentVibe may not have a direct relationship with every person identified in those records.
Where applicable privacy law requires notice to individuals whose Personal Data was obtained indirectly, PatentVibe will provide notice as required.
Where applicable law permits public notice instead of individualized notice because individual notification would be impossible or involve disproportionate effort, PatentVibe may rely on this publicly available Privacy Policy together with appropriate safeguards.
This does not remove privacy rights an individual otherwise has under applicable law.
26. Children and Minor Inventors
PatentVibe accounts and purchases are intended for adults.
PatentVibe does not knowingly offer accounts directly to children under 18.
A patent matter may legitimately involve a minor inventor.
Information concerning a minor inventor may therefore be processed when supplied by:
- a parent or guardian;
- an authorized representative;
- an organization with appropriate authority;
- a Practitioner Provider; or
- another person legally entitled to provide the information.
PatentVibe does not use information concerning minor inventors for advertising.
If you believe a child has directly created an account or provided Personal Data without appropriate authorization, contact support@patentvibe.com.
27. Other EU Regulatory Representatives
In addition to the EU and UK privacy representation described in Section 1, JetUp Inc. has appointed Prighter for additional European regulatory representation as described below.
27.1 European Union Data Act Representative
JetUp Inc. has appointed Prighter Group as its legal representative according to Article 37 of Regulation (EU) 2023/2854, the EU Data Act.
Prighter Group serves as the addressee for competent authorities, users and other stakeholders in the European Union on matters related to the EU Data Act.
To contact Prighter Group regarding EU Data Act matters, visit PatentVibe's Prighter digital governance portal:
https://app.prighter.com/portal/13511251474
PatentVibe's EU Data Act certificate of representation is available at:
27.2 European Union AI Act Representative
JetUp Inc. has appointed:
Prighter EU Rep GmbH Schellinggasse 3/10 1010 Vienna Austria
as its authorized representative under Regulation (EU) 2024/1689, the EU AI Act, within the scope of PatentVibe's written mandate with Prighter.
Where Article 54 applies, this includes representation concerning a general-purpose AI model for which PatentVibe is a provider and which falls within the scope of the appointment.
Prighter may act within its mandate as a point of contact for the European AI Office and competent national authorities and perform other functions assigned to the authorized representative by applicable law and the written mandate.
Nothing in this Privacy Policy states or implies that every PatentVibe product constitutes a general-purpose AI model, high-risk AI system, or other regulated AI category.
28. Privacy Requests
Privacy requests may be submitted through PatentVibe's Prighter Trust Center:
https://app.prighter.com/portal/13511251474
Direct DSR workflow:
https://app.prighter.com/dsr/13511251474
or directly to:
Requests are currently handled through PatentVibe and its privacy-representation workflow.
PatentVibe or Prighter may need to verify:
- your identity;
- the account involved;
- your relationship to an Organizational Customer;
- your authority to act for another person; or
- other information reasonably necessary to prevent unauthorized disclosure, alteration or deletion.
PatentVibe will respond within the period required by applicable law.
Requests are ordinarily free of charge, although applicable law may permit a reasonable fee or refusal where requests are manifestly unfounded, excessive or repetitive.
Some information may be exempt from access or deletion where retention or restriction is permitted or required for:
- legal obligations;
- professional obligations;
- patent-file integrity;
- security;
- fraud prevention;
- another person's rights;
- legal claims; or
- another legally recognized purpose.
29. No Sale or Cross-Customer Disclosure of Customer Material
PatentVibe does not sell Customer Material.
PatentVibe does not disclose one customer's unpublished Customer Material to another customer.
PatentVibe does not use one customer's unpublished invention disclosure as direct input or reference material for another customer's Patent Project.
PatentVibe may use Customer Material internally to improve PatentVibe-controlled technology as described in Section 10, but that permission does not permit another customer to retrieve, inspect or access the source Customer Material.
Aggregated or anonymous information that no longer identifies an individual may be used for analytics, research, benchmarking, testing and Service improvement.
30. Changes to this Privacy Policy
PatentVibe may update this Privacy Policy as:
- the Service changes;
- new products are introduced;
- subprocessors change;
- privacy practices change; or
- applicable laws and regulations change.
The "Last updated" date identifies the current version.
Where required by law, PatentVibe will provide additional notice before a material change becomes effective.
If PatentVibe intends to process Personal Data for a materially new purpose that is incompatible with the purpose originally disclosed, PatentVibe will provide any additional notice, consent or other legal basis required before beginning that processing.
31. Contact
Questions, privacy requests and complaints may be sent to:
JetUp Inc. d/b/a PatentVibe 16192 Coastal Highway Lewes, Delaware 19958 United States
Email: support@patentvibe.com
Privacy representative and data subject requests
We value your privacy and your rights as a data subject and have appointed Prighter Group with its local partners as our privacy representative and point of contact in the European Union and United Kingdom.
To contact us through Prighter or exercise your data subject rights, visit:
https://app.prighter.com/portal/13511251474
Direct DSR workflow: